Privacy Policy

1. Overview

EvictionResponseLetter ("we," "us," or "our") operates the website located at evictionresponseletter.org. This Privacy Policy describes how we collect, use, and protect information when you use our service.

2. Information We Do NOT Collect

Our eviction response letter generator operates entirely in your browser using client-side technology. We do not collect, transmit, or store any of the personal information you enter into the form. This includes:

• Your name and address
• Your landlord's name and address
• Your property address
• Notice dates and amounts
• Defense selections and details

All letter generation happens in your browser. Your data never leaves your device.

3. Information We May Collect

We may collect limited, non-personal information through:

• Analytics: We may use Google Analytics or similar services to collect anonymous usage data such as pages visited, time on site, and general geographic region. This data does not identify you personally.
• Payment Processing: If you purchase a clean letter, payment is processed by Stripe. We do not see or store your credit card number. Stripe's privacy policy governs payment data.
• Session Storage: We use your browser's sessionStorage to temporarily hold your form data between the payment page and the download page. This data is stored only in your browser, is not transmitted to any server, and is automatically deleted when you close your browser tab.

4. Cookies

We may use cookies for analytics purposes only. We do not use cookies to track your personal information or to serve targeted advertising.

5. Third-Party Services

• Stripe: Payment processing. See Stripe's Privacy Policy.
• Cloudflare: Hosting and CDN. See Cloudflare's Privacy Policy.
• Google Analytics: Anonymous usage analytics (if enabled).

6. Data Security

Because we do not collect or store your personal information, there is no personal data to breach. Your letter is generated entirely in your browser and is never transmitted to our servers.

7. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact

If you have questions about this Privacy Policy, please contact us through the information provided on our website.